Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", "User") and George Johnson, trading as Probatur, a sole trader registered in England and Wales ("Probatur", "we", "us", "our"), governing your access to and use of the Probatur platform, website at probatur.co.uk, and all associated features, tools, APIs, and content (collectively, the "Service").

By creating an account, joining the waitlist, or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not access or use the Service.

If you are accepting these Terms on behalf of a law firm, chambers, or other organisation, you represent and warrant that you have authority to bind that organisation, and all references to "you" shall include that organisation.

3.1 Eligibility

Access to the Service is restricted to verified legal professionals. You may only register if you are:

• a solicitor holding a current practising certificate issued by the Solicitors Regulation Authority (SRA);
• a barrister holding a current practising certificate issued by the Bar Standards Board (BSB);
• a Chartered Legal Executive authorised by CILEx Regulation;
• a qualified in-house lawyer or litigation professional employed within a regulated legal environment; or
• a trainee solicitor or pupil barrister using the Service under the direct supervision of a qualified practitioner who accepts responsibility for all use.

You must be at least 18 years old. By registering, you represent and warrant that you meet these eligibility requirements.

3.2 Account registration

To access the full Service you must create an Account by providing accurate, current, and complete information, including your professional credentials (SRA or BSB registration number). You agree to keep your registration information updated throughout the term of your subscription.

3.3 Account security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your Account. You must notify us immediately at hello@probatur.co.uk if you become aware of any unauthorised use of your Account or any security breach. We are not liable for any loss arising from your failure to maintain account security.

3.4 One account per user

Each registered user requires their own Account. You may not share login credentials or permit any other person to access the Service through your Account. Firm-level access is available through multi-seat Firm subscriptions.

3.5 Verification

We reserve the right to verify your eligibility at any time, including by checking your registration status against publicly available SRA or BSB records. We may suspend access pending verification and terminate access where eligibility cannot be confirmed.

4.1 Description

Probatur is a contextual legal outcome prediction platform that combines three analytical layers — individual judge profiling derived from published judgment history, AI-powered semantic case law search across the BAILII corpus, and real-time legal climate signals drawn from news, parliamentary activity, and legal commentary — to generate pre-hearing Briefings for legal professionals.

4.2 Development status

The Service is currently in active development. During this period, features may be added, modified, or removed; output quality will improve as the underlying data corpus and models are refined; and some functions described in our marketing materials may not yet be fully implemented. We will communicate material changes to registered users by email.

4.3 Scope of access

Your access to specific features of the Service depends on your Subscription Plan. We reserve the right to adjust the features available within each plan on reasonable notice. Where a feature you have paid for is permanently removed, we will provide a pro-rata credit or the option to cancel.

4.4 Jurisdictional scope

The Service is designed for use in connection with proceedings before courts and tribunals in England and Wales. While some data (for example, UK Supreme Court decisions) may be relevant to Scottish or Northern Irish proceedings, we make no representation that outputs are appropriate for use in any jurisdiction outside England and Wales. It is your responsibility to assess suitability for any specific jurisdiction.

5.1 Subscription plans and pricing

Access to the paid Service is available on a subscription basis. Current pricing is set out on our pricing page at probatur.co.uk/pricing. Indicative pricing at the time of writing is:

Pricing is subject to change. We will give you at least 30 days' notice of any price increase, which will take effect at your next renewal date.

5.2 Billing and payment

Subscriptions are billed in advance on a monthly or annual basis (as selected at the time of purchase). Payment is processed by Stripe, Inc. By providing payment details, you authorise us to charge the applicable Fees to your chosen payment method at the start of each Subscription Period. All amounts are stated exclusive of VAT, which will be charged at the applicable rate.

5.3 Failed payments

If a payment fails, we will attempt to collect payment up to three times within a seven-day window. If payment remains outstanding after this period, we reserve the right to suspend access to the Service until payment is received. We will notify you by email before suspending access.

5.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us at hello@probatur.co.uk. Cancellation takes effect at the end of the current Subscription Period. We do not offer refunds for partially used subscription periods except as required by applicable law or as stated in clause 5.5 below.

5.5 Statutory cancellation right

If you subscribe as an individual consumer (which is unlikely given the professional eligibility requirements, but possible where a sole practitioner qualifies as a consumer under applicable law), you may have a statutory right to cancel within 14 days of purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. By requesting immediate access to the Service on subscription, you acknowledge that you are requesting performance to begin before the end of the cancellation period and you will lose this right once the Service has been fully performed or, if not fully performed, you will be liable for the proportion of the service delivered. If you wish to exercise this right before any use of the Service, contact us at hello@probatur.co.uk.

5.6 Taxes

You are responsible for all applicable taxes, duties, and levies in your jurisdiction beyond UK VAT charged by us. Where we are required by law to collect additional taxes, we will add these to your invoice.

6.1 Waitlist

By joining the waitlist, you provide your email address solely to be notified of early access availability. Waitlist registration does not create a contractual right to access the Service or to any particular subscription price. We may invite waitlist registrants to access the Service in any order at our discretion.

6.2 Free trial

We may offer a free trial period at our discretion. Any free trial is subject to these Terms in full, including the eligibility requirements in Section 3. At the end of a free trial, continued access requires a paid subscription. We reserve the right to withdraw, limit, or modify free trial offers at any time.

6.3 Early access

Users granted early access during the development phase acknowledge that the Service may be incomplete, subject to change, and may produce outputs of lower accuracy than the production version. Early access is provided in consideration of feedback that helps us improve the Service.

7.1 Licence to use the Service

Subject to your compliance with these Terms and payment of all applicable Fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service during the Subscription Period for your internal professional legal preparation purposes.

7.2 Licence to use outputs

Briefings and other outputs generated by the Service are provided for your personal professional use. You may store, print, and share outputs within your firm or chambers for legitimate preparation purposes. You may not reproduce, publish, or commercialise outputs, or use them as training data for any AI system, without our prior written consent.

7.3 No other rights

Except as expressly set out in this Section 7, no other rights in the Service or its Content are granted to you. All rights not expressly granted are reserved by Probatur.

In addition to the restrictions set out in the AUP (which is incorporated into these Terms by reference), you must not:

• use the Service for any purpose other than your own internal professional legal preparation;
• copy, modify, adapt, translate, or create derivative works of the Service or its Content;
• reverse engineer, decompile, or attempt to extract the source code, model weights, or underlying methodologies of the Service;
• use the Service to develop or train any competing product or service;
• use any automated means to access, scrape, or extract data from the Service;
• remove or obscure any copyright notice, disclaimer, or attribution on any output;
• use the Service in any way that could damage, disable, overburden, or impair our systems or networks;
• access the Service by any means other than the interfaces we provide.

Breach of this section may result in immediate suspension or termination of your Account in accordance with Section 19.

9.1 Ownership of User Data

You retain ownership of all User Data you submit to the Service. By submitting User Data, you grant us a limited, non-exclusive licence to process that data solely for the purpose of providing the Service to you — including passing relevant inputs to our AI processing pipeline and third-party sub-processors listed in our Privacy Policy.

9.2 Your responsibility for User Data

You are solely responsible for ensuring that all User Data you submit:

• is accurate and not misleading;
• does not include personal data beyond what is strictly necessary for your preparation query;
• is submitted in compliance with your professional obligations of confidentiality and your firm's data protection policies;
• does not include special category personal data or criminal offence data except where strictly unavoidable and consistent with applicable law; and
• does not infringe the intellectual property rights or other legal rights of any third party.

9.3 Anonymisation

We anonymise raw case input data within 30 days of submission. Anonymised, aggregated query data may be retained to monitor model accuracy and improve the Service. No personally identifiable information is retained beyond 90 days of submission.

9.4 No warranty on User Data

We do not verify, validate, or assume responsibility for the accuracy, legality, or appropriateness of any User Data. Output quality depends on the accuracy and completeness of your inputs — outputs generated from inaccurate or incomplete queries may be unreliable.

10.1 Analytical tools only

All outputs produced by the Service — including Briefings, judge profiles, outcome probability estimates, precedent suggestions, and legal climate summaries — are analytical preparation tools generated from publicly available data. They do not constitute legal advice, legal opinion, or a statement of the law. They should not be treated as such.

10.2 No solicitor-client relationship

No solicitor-client, barrister-client, or any other professional relationship is created between you and Probatur by virtue of your use of the Service. Probatur is not a law firm and does not provide regulated legal services.

10.3 Practitioner responsibility

You retain full professional responsibility for all advice given to clients and all submissions made to courts or tribunals. Probatur outputs are one input into your own independent professional analysis — they do not discharge your obligations under the SRA Code of Conduct 2019, the BSB Handbook, or any other applicable professional rules. The standard of care expected of a competent legal practitioner is not reduced by the availability of this tool.

10.4 Accuracy limitations

Outcome probability estimates are derived from historical case data and are subject to significant inherent limitations. They cannot account for oral argument quality, witness evidence, case-specific judicial discretion, or any factor not observable in published decisions. Judge profiles reflect statistical patterns in historical decisions and do not predict future conduct. All estimates carry uncertainty, which is surfaced through our confidence tier system. Low-confidence outputs (flagged where the underlying judge profile is based on fewer than 20 published decisions) must be treated with particular caution.

10.5 Currency of law

The law changes continuously. You must independently verify the current status of any case, statute, or legislative development identified by the Service before relying on it in any matter. Probatur does not warrant that any cited authority remains good law at the time of your query or hearing.

10.6 Bias disclosure

Statistical models trained on historical judicial data will reflect patterns present in that data, including any historical bias. We apply model cards and confidence tiers to surface data limitations. You should exercise independent professional judgment when assessing outputs, particularly in matters involving discrimination, protected characteristics, or courts where historical representation has been uneven.

11.1 Probatur's rights

All Intellectual Property Rights in the Service, the Content, the Probatur brand, the judge profiling methodology, the platform software, design, and documentation are owned by or licensed to George Johnson trading as Probatur. Nothing in these Terms transfers any such rights to you.

11.2 Feedback

If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant us an irrevocable, perpetual, worldwide, royalty-free licence to use, incorporate, and commercialise that Feedback without restriction or compensation to you. You represent that any Feedback you provide is not subject to confidentiality obligations owed to third parties.

11.3 Third-party data

The Service analyses and presents data from publicly available sources including BAILII, HMCTS, judiciary.gov.uk, legislation.gov.uk, Hansard, and third-party news sources. Such underlying data is subject to its own copyright and licence conditions — in particular, Crown copyright applies to legislation, judicial decisions, and parliamentary records. Our licence to use that data does not transfer to you any rights beyond those conferred by the relevant open licences.

12.1 Our confidentiality obligations

We will treat your User Data and account information as confidential. We will not disclose your User Data to any third party except as necessary to provide the Service (including to our authorised sub-processors as listed in the Privacy Policy), as required by law or regulatory authority, or with your consent.

12.2 Your confidentiality obligations

You acknowledge that the Service incorporates proprietary methodologies, data structures, and model configurations that constitute our confidential information. You must not disclose, reverse engineer, or attempt to replicate these proprietary elements. This obligation survives termination of these Terms.

12.3 Legal disclosure

Nothing in this Section prevents either party from disclosing information where required by applicable law, court order, or the rules of a regulatory body to which that party is subject, provided that (where permitted) the disclosing party gives the other reasonable prior notice.

Each party shall comply with its obligations under the UK General Data Protection Regulation and the Data Protection Act 2018. The full details of how we collect, use, store, and protect personal data — and your rights as a data subject — are set out in our Privacy Policy, which is incorporated into these Terms by reference.

Where you submit User Data that includes personal data relating to third parties (such as parties to litigation or named witnesses), you are the data controller in respect of that data and you warrant that you have a lawful basis for processing it and for transferring it to us as a processor. You agree to enter into a Data Processing Agreement with us on request, and acknowledge that such an agreement is required before any commercial use of the Service involving third-party personal data.

14.1 Service availability

We will use reasonable endeavours to make the Service available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted availability. The Service may be unavailable due to scheduled maintenance, emergency maintenance, infrastructure failures, or circumstances beyond our reasonable control.

14.2 Scheduled maintenance

We will endeavour to carry out scheduled maintenance during off-peak hours and to provide at least 24 hours' advance notice by email or in-app notification. We will not provide advance notice for emergency maintenance where it is not reasonably practicable to do so.

14.3 No SLA during development

During the early access and development phase, no formal service level agreement (SLA) applies. Availability targets and support response commitments will be introduced as part of a future commercial launch. We will notify users of any applicable SLA at that time.

14.4 Service modifications

We may modify, update, or discontinue features of the Service at any time. Where a material feature you have paid for is permanently removed, we will provide a pro-rata credit or the option to cancel without penalty.

The Service integrates with or relies upon third-party services including Anthropic (Claude API), OpenAI (embedding API), Supabase, Vercel, Stripe, Google Analytics, and data sources including BAILII and HMCTS. Our use of these services is governed by their respective terms and privacy policies.

We are not responsible for the availability, accuracy, or content of third-party services, nor for any changes to third-party APIs or data sources that affect the Service. Where a third-party data source is unavailable or changes its access terms, features of the Service that depend on that source may be affected. We will communicate any material impact to users.

The Service may contain links to external websites. Those links are provided for convenience only. We do not endorse and are not responsible for the content of any linked external site.

To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis, without warranty of any kind, express or implied.

We expressly disclaim all warranties, including:

• warranties of merchantability, fitness for a particular purpose, or non-infringement;
• any warranty that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components;
• any warranty as to the accuracy, completeness, currency, or reliability of any output, judge profile, precedent suggestion, or probability estimate;
• any warranty that the Service will meet your specific professional requirements or produce outcomes beneficial to any particular case.

Nothing in this Section limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.

17.1 Cap on liability

To the maximum extent permitted by law, our total aggregate liability to you in connection with these Terms or the Service — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the greater of (a) the total Fees paid by you in the twelve months immediately preceding the event giving rise to the claim or (b) £500.

17.2 Exclusion of consequential loss

To the maximum extent permitted by law, we shall not be liable to you for any:

• loss of profits, revenue, or anticipated savings;
• loss of business, contracts, or opportunities;
• loss of goodwill or reputation;
• loss of data or corruption of data;
• indirect, special, incidental, or consequential loss or damage of any kind;
• any adverse outcome in legal proceedings, disciplinary proceedings, or regulatory matters arising from reliance on any output of the Service;

whether or not we were advised of the possibility of such losses.

17.3 Essential basis

You acknowledge that the disclaimers and limitations in Sections 16 and 17 reflect a reasonable allocation of risk between us, and that we would not have entered into these Terms or made the Service available at the pricing offered without these limitations. These provisions form an essential basis of the agreement between us.

17.4 Statutory rights

Nothing in these Terms affects any statutory rights you may have as a consumer that cannot be excluded or limited by contract. These Terms do not exclude liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

You agree to indemnify, defend, and hold harmless Probatur and George Johnson from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• your breach of these Terms, the AUP, or applicable law;
• your use of the Service in violation of these Terms;
• any User Data you submit that infringes the rights of a third party or violates applicable data protection law;
• any claim by a client or third party arising from your reliance on outputs of the Service in providing legal advice or conducting legal proceedings; or
• your breach of your professional obligations as a regulated legal practitioner.

19.1 Duration

These Terms commence on the date you first access or register for the Service and continue until your Account is closed or access is terminated in accordance with this Section.

19.2 Termination by you

You may terminate your Account and subscription at any time by cancelling via your account settings or by contacting us at hello@probatur.co.uk. Termination takes effect at the end of the current Subscription Period. No refund is provided for any unused portion of a paid period.

19.3 Termination or suspension by us

We may suspend or terminate your access to the Service immediately, without prior notice, if:

• you breach any material provision of these Terms or the AUP;
• we cannot verify your professional eligibility;
• you fail to pay any Fees when due and do not remedy the failure within seven days of notice;
• we reasonably believe continued access poses a risk to the integrity of the Service, other users, the courts, or the administration of justice;
• we are required to do so by law, court order, or regulatory direction; or
• we reasonably believe you have committed fraud or acted dishonestly in connection with the Service.

We may suspend (rather than terminate) access where a breach is capable of remedy, to allow you an opportunity to remedy it. We will give you reasonable notice of suspension where the circumstances permit.

19.4 Consequences of termination

On termination: your licence to use the Service ceases immediately; you must cease all use; any outstanding Fees become immediately payable; and we will delete or anonymise your User Data in accordance with our Privacy Policy. Provisions that by their nature should survive termination (including Sections 10, 11, 16, 17, 18, and 21) shall survive.

19.5 Discontinuation of the Service

We reserve the right to discontinue the Service in its entirety on 60 days' written notice. In that event, we will refund a pro-rata portion of any prepaid Fees for the period following discontinuation.

20.1 Changes to the Service

We may update, modify, or add features to the Service at any time. We will notify registered users of material changes by email or in-app notification. Where a change materially and adversely affects you, you may terminate your subscription for a pro-rata refund within 30 days of being notified.

20.2 Changes to these Terms

We may update these Terms from time to time to reflect changes in the Service, applicable law, or regulatory guidance. Where changes are material, we will give you at least 14 days' notice by email before the revised Terms take effect. The "Last updated" date at the top of this document will always reflect the current version.

Continued use of the Service after the effective date of updated Terms constitutes your acceptance. If you do not accept the revised Terms, you must cease using the Service and may cancel your subscription in accordance with Section 19.2.

21.1 Governing law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

21.2 Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Service.

21.3 Informal resolution

Before commencing any formal proceedings, you agree to contact us at hello@probatur.co.uk to attempt informal resolution of any dispute. We will endeavour to respond within 10 business days and to resolve disputes constructively where possible. This clause does not prevent either party from seeking urgent injunctive or interim relief from a court where necessary.

22.1 Entire agreement

These Terms, together with the AUP and Privacy Policy, constitute the entire agreement between you and Probatur in relation to the Service and supersede all prior agreements, representations, and understandings relating to the same subject matter.

22.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force.

22.3 Waiver

No failure or delay by us to exercise any right or remedy under these Terms shall constitute a waiver of that right or remedy. No single or partial exercise of any right or remedy shall prevent any further exercise of that right or any exercise of any other right or remedy.

22.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to any successor to our business without your consent, provided we notify you within a reasonable time and the assignee agrees to be bound by these Terms.

22.5 Force majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms that results from circumstances beyond our reasonable control, including failures of the internet or third-party service providers, acts of God, pandemic, governmental action, or industrial disputes. We will notify you as soon as reasonably practicable of any such circumstance affecting our ability to perform.

22.6 No partnership or agency

Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and Probatur. You have no authority to make any representation or commitment on our behalf.

22.7 Third-party rights

A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of their terms.

22.8 Notices

Any notice required under these Terms must be sent by email. Notices to us must be sent to hello@probatur.co.uk. Notices to you will be sent to the email address registered on your Account. Notices are deemed received at the time of sending, unless the sender receives an automated delivery failure notification.

All enquiries relating to these Terms of Service, your subscription, or your Account should be directed to:

George Johnson
Probatur
hello@probatur.co.uk
probatur.co.uk

We aim to respond to all enquiries within two business days.